How long does it take for my package to arrive?

First, refer to your invoice and verify what production time you selected on your product. Most products have one option and that is a production time of 12-15 Business Days. 

Shipping destinations:

• We ship both locally and worldwide.

Shipping times:

• Once the item/s is created and completed, the order will be ship and it will arrive within the time frame you selected.
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• Shipping cost depends on your chosen delivery method and country. Full price will be displayed at checkout. 
  

On the product's options, you are asked to selected how fast you want the production time to be. Since every product is made per order (upon request) due to the fact that you can choose the color of apparel and Greek letters etc; we need time to make such requested product. 

Our production process consists of first come first serve. Which mean that we go down the list of orders and complete them as they come. This is why we take usually 12-15 Business Days  to get to your order and complete it. We have multiple order coming in per day and the list increases throughout the month, thankfully.

Once your products are done, we will ship the order and will be delivered in the time frame you selected for shipping. 

All Sales Are Final.

To be eligible for a return, your item must have an issue caused by Royal Greek Store. Situations where sizing, color or letters color was entered wrong on customer's end will not be eligible for a return or exchange. 
The only exception to be eligible for a return or exchange is if Royal Greek Store made a mistake and did not follow information on the original order.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exceptions / non-returnable items

The only exception to be eligible for a return or exchange is if Royal Greek Store made a mistake and did not follow information on the original order.

Custom products will not be offered until further noticed. Royal Greek Store wants to ensure the best experience for customers and custom orders have presented issues unresolved at this moment, specifally for individual orders.

Our goal is to offer custom options once we solidify an effective ordering system that can meet our needs and our customers expectations and creativeness. 

Thank you for your support. 

If your tracking number is not working or it says delivered and it hasn't arrived. Please verify that your address is correct on the order confirmation. 

If the address you entered on the order is incorrect or has a typo, contact us at royalgreekstore@gmail.com to let us know. The post office more than likely will send it back to us and we can ship it back to you in that case. This will delay the delivery even further since the post office doesn't give an update on when it will send the package back.

If you need to update your address you can do so at anytime, as long as your order hasn't shipped. 

Email us at royalgreekstore@gmail.com