Shipping policy

Every product is made upon requested unless clarified on the product's description.

 Therefore, there is a certain time frame required to get each product completed. For our production time frame please refer to your order confirmation and product description to verify the timeframe required for each product. 

Once the order is completed, we will ship your order using the carrier and shipping time frame you selected at check out. 

If there are any issue with the delivery, the resolution must be processed with the post office since the package is not in our care at that point.

Selected shipments include a $100 insurance that can be used to replace the order if lost. If the value of the order is above $100, the customer must pay the difference for us to replace the order.